| If you are visiting a
web
site and you find you have questions, again look for a Help
button.
Sometimes web sites don't have a
help button but they have one that says FAQ (frequently
asked questions). If you click on this a list of questions
and answers will appear.
Most often, the question you have
has been asked before and answered. You just need to scan
through the questions to find one that is similar to yours and
read the answer.
And if this doesn't work and your
question is still not answered, look for a button that says
Contact Us. This will open an email and you can write
directly to the webmaster to get an answer. They will
respond to you by email so make sure you enter your email
address correctly. And be patient, getting an email
response can take several days. |